Basic operations and settings

Basic operations and settings

Review subscription and connection changes in the store

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On confirmation screens for subscription, unsubscription, or LINE disconnection, review the requested change before running it. Opening the screen alone does not apply the change. Appearance and sign-in methods depend on the store settings.

Run a change from the store’s confirmation screen

1. Review the requested change

Where: A subscription or connection confirmation screen in the store

Read 1 the requested change and identify 2 実行 (Run) and 3 キャンセル (Cancel). This example is newsletter unsubscription; subscription and LINE disconnection show different confirmation text.

Check: Opening the confirmation screen alone does not change the subscription or LINE connection.

Step 1: Review the requested change
Step 1: Review the requested change

2. Run the reviewed change

Where: 実行 below the confirmation message

After checking the requested change, click 実行 (Run). Wait for the result instead of clicking repeatedly.

Check: Processing starts. Check the resulting message before treating the change as complete.

Step 2: Run the reviewed change
Step 2: Run the reviewed change

3. Review the completion message

Where: Result after running the change

Check that the success message matches the intended operation. This example says that newsletter unsubscription succeeded.

Check: You can confirm the completed operation. Do not treat an error or sign-in request as completion.

Step 3: Review the completion message
Step 3: Review the completion message

Cancel without applying a change

1. Cancel before running the change

Where: キャンセル in the confirmation screen

To abandon the change, click キャンセル (Cancel) before Run. This does not undo a change already completed.

Check: The operation is stopped without applying the change.

Step 1: Cancel before running the change
Step 1: Cancel before running the change

2. Confirm cancellation

Where: Result after cancelling

Check for the message that the operation was cancelled.

Check: The change was not run from this confirmation screen.

Step 2: Confirm cancellation
Step 2: Confirm cancellation

When sign-in or reauthentication is required

1. Recognize a sign-in requirement

Where: Sign-in link below a failed-setting message

Use the displayed sign-in link when prompted. After signing in to the store, reopen the original confirmation screen and review the requested operation.

Check: You can recognize that the change cannot proceed before sign-in.

Step 1: Recognize a sign-in requirement
Step 1: Recognize a sign-in requirement

2. Recognize a reauthentication request

Where: Sign-in link after an unsubscribe failure

If unsubscription fails and requests sign-in even though you previously signed in, follow the link to sign in again. Then review the original confirmation screen; do not mistake this failure for success.

Check: You can distinguish a reauthentication requirement from a completed unsubscription.

Step 2: Recognize a reauthentication request
Step 2: Recognize a reauthentication request
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