Help page for the Shopify app StoreCRM.
If you are unable to access StoreCRM, please do the following Check for app updatesYou may be able to access it after updating your app: 1. Log in to Shopify→ Click on 2. If there is an update, click on
Collaborator access lets our team access your store using our account. We use it to investigate issues or configure settings, while you can continue accessing your store.
Test mode lets you verify StoreCRM at no cost. Emails and LINE messages are sent only to configured test recipients, not to actual customers.
If you are installing StoreCRM on multiple stores, please operate with the following points in mind. For example, please be careful when you are operating a test store and a production store. When configuring StoreCRM for multiple stores, be sure to work on one store, log out when you have completed the work, and then log back in to another
StoreCRMで作成したメールやLINEメッセージには、シナリオで発行するクーポンを案内できます。クーポンの種類StoreCRMのメールに追加できるクーポンには2種類あります。チェックアウト画面で手入力するクーポンコードチェックアウト画面で割引が適用される自動ク
To send a coupon with your birthday email, please do the following This function is not available when Shopify → because the customer information is not transferred due to the one-time password. See the manual to set up 1. First, you will need to increase the retention rate of your e-commerce site.
You can set whether or not to receive emails from StoreCRM on a per-customer basis.Types of Emails Sent from StoreCRMThe following types of emails can be sent from StoreCRM. Marketing EmailsChecks on the checkout screen, for example, when a Shopify purchase is made.
StoreCRM automatically syncs Shopify data every 15 minutes to 3 hours, but sometimes it may not sync properly if you have too much data. In such cases, you can manually synchronize the data in StoreCRM→.
Create CSV files from supported list screens and retrieve them from the Download list. Small exports download immediately; larger exports are prepared in the background and announced by email.
StoreCRM cannot migrate or import customer data from other CRM/MA apps. However, it can automatically sync customer and order data from Shopify every 15 minutes to 3 hours.
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