Basic Operation and Settings

Basic Operation and Settings

Set e-mail delivery availability for each customer.

Set up the availability of emails delivered from StoreCRM for each customer.

Types of emails delivered from StoreCRM

The types of emails delivered from StoreCRM are as follows

marketing email

  • It is delivered to customers who have enabled the "Allow Contact" checkbox on the checkout screen, for example, when making a Shopify purchase.
  • It is linked to the consent settings for receiving marketing emails in Shopify's [Customer Management].
  • You can check the status of your marketing email settings by customer by going to Shopify -> [Customer Management] -> click on the customer -> [Marketing].
  • Most scenarios, such as basket drop emails, cannot be delivered to customers who do not have [Marketing Email] permission enabled.
  • Unsubscribing from StoreCRM will unsubscribe you from both marketing emails and mailings.

Send Email

  • Non-marketing emails, such as order confirmations, will be delivered.
  • This is not linked to the consent settings for receiving marketing emails in Shopify's [Customer Management].
  • Unsubscribing from StoreCRM will unsubscribe you from both marketing emails and mailings.

Set marketing emails and whether or not to send emails to each customer

To set up marketing emails and whether or not to send email for each customer, do the following

Click on "Customers.

Click on the name of the customer for whom you wish to configure email settings.

3. if you want to allow marketing emails, click to enable them.

Click to disable if you do not want to allow the email to be sent.

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