- View customers registered in your Shopify store and StoreCRM.
- Customer data registered in the Shopify store is automatically synced to StoreCRM.
Table of Contents
View detailed customer information
1. click on StoreCRM -> [Customers] -> [Customer List].
A list of Shopify store customers will be displayed.
Click on the customer's name.
Detailed customer information is displayed.
- If you need to modify your name, email address, address, etc., please go to Shopify -> [Customer Information].
- Data is updated automatically, but if you want to update it immediately, you can do so by clicking on [dataClick on [Customer] → [Customer] → [Reacquisition].
Check sales, number of emails sent, open rates, and click rates
The number of emails and LINE messages delivered, open rates, and click rates can be confirmed by StoreCRM.
Check scenario execution history
- You can check the history of scenario execution by customer.
- Click [Sent Contents] → [Confirm] to confirm the contents of the sent e-mail.
- Click [Next Execution] -> [Execute from 1] to deliver the configured step e-mail from 1.
- Click [Next Execution] → [Pause] to pause the configured step mail.
実行結果が［処理完了］でも、同じ行に［LINE送信失敗 N件］と表示されることがあります。これはシナリオ全体の処理は完了したものの、LINEメッセージを送信できなかった顧客がいる状態です。
失敗件数の横にある［確認］をクリックするとLINE配信履歴を開けます。対象顧客のLINE連携状態や受信可否を確認してください。
Check customer action history
You can check the history of emails and lines sent to customers, opened, and purchased.
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