Frequently Asked Questions

Frequently Asked Questions

Cannot access StoreCRM

If you cannot access StoreCRM, please do the following

Check for updates to the app.

You may be able to access the application after updating it.

1. log in to Shopify -> [Apps] -> [StoreCRM].
If there is an update, click "Update App".

Restart the computer

Restart the computer and you may be able to access it.

Access after some time has passed

After some time, you may be able to access the site.

Uninstall and reinstall

If you cannot reinstall

If you get a 500 server error and cannot reinstall the application, we will delete the installation history,Contact Usto contact us for more information.

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