Measures to be taken when VIP points fluctuate

In StoreCRM, Shopify Flow can be used to send a line triggered by point fluctuations in the Shopify app VIP.

Examples of measures that can be implemented

• Send out a line to encourage cross-selling when points are earned or when the number of points in possession exceeds XX points.
• LINE delivery of notifications when award points are granted

Send a line from StoreCRM when points change.

Create a Flow in Shopify Flow starting with the trigger "Customer points have changed" when VIP points change.

Next, select the StoreCRM action. 3 actions are available for sending StoreCRM LINE: LINE Send StoreCRM Message (send a message defined in StoreCRM via LINE), LINE: Send Flex Message ( LINE: Send Flex Message ( Send Flex Message in LINE)" and "LINE: Send Text message ( Send Text message in LINE)".

This time, we will use "LINE: Send Flex Message (Send Flex Message on LINE)" to make use of the variable given by the VIP's "Customer's points changed" trigger in the LINE message.

Of the three setting items in the "LINE: Send Flex Message" action, the alternative text and the Flex Message content are required fields.

The content of Flex Message must be entered in json format. json format code generated by Flex Message Simulator, for example, can contain variables given by the "Customer points changed" trigger, so that instead of text, the current The json format code generated by Flex Message Simulator or similar can be used to display the current number of points, etc., instead of the text.

{
  "type": "bubble",
  "body": {
    "type": "box",
    "layout": "horizontal",
    "contents": [
      {
        "type": "text",
        "text": "現在のポイント"
      },
      {
        "type": "text",
        "text": "{{approvedPoint}}"
      }
    ]
  }
}

The contents of the Flex Message described here are as above.

It is recommended to save the configured Flow and check the actual operation.
If the line is sent as shown in the image above, it is working fine.