Basic Operation and Settings

Basic Operation and Settings

Check the report

  • Reports show open rates, clicks, and sales for emails and on line messages sent from StoreCRM.
  • dashboardMore detailed information is available.
  • It may take 24 hours or more for the data to be reflected after the email or LINE message is sent.
  • Items that can be checked include
mail (usu. in phrases like "e-mail", "text message", etc.)
  • Number of transmissions
  • open rate
  • Number of clicks
  • sales
LINE Messages
  • Number of transmissions
  • Number of clicks
  • sales

Accessing Reports

1. click on StoreCRM -> [Reports].

Check email open rates and number of clicks

  • You can check the number of scenario emails sent, open rates, and clicks.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

1. click on [Open Rate/Clicks (Email)].

2. see open rates and clicks for all scenarios, campaigns, and emails
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

Check campaign open rates and clicks

  • You can check the open rate and number of clicks on campaign e-mails.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

1. click on [Opens/Clicks (Email Campaigns)].

2. check the open rate and number of clicks on campaign emails.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

Check sales

  • You can check sales via email.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

1. click on "Sales (Mail)".

2. see sales via all scenarios, campaigns, and emails.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or emails.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

Check the number of LINE messages sent and clicked.

  • You can check the number of LINE messages sent and clicked.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or messages.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.
1. click on [Sends/Clicks (LINE)].

2. check the send rate of LINE messages and the number of clicks.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or messages.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

Check sales on line.

  • You can check sales via LINE message.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or messages.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.
1. click on "Sales (LINE)".

2. see sales via all scenarios, campaigns, and on line messages.
  • You can narrow down the display to a specific time period.
  • You can also filter by specific scenarios, campaigns, or on line messages.
  • Click [Download this data (Shift_JIS Microsoft Excel compatible)] or [Download this data (UTF-8 Microsoft Excel not compatible)] to download the data.

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