Table of Contents
Pricing plans
- StoreCRM offers three plans.
- Prices for each plan vary depending on the number of customers to be linked.
- The fee simulation is,here for more information.
- The fee simulation can also be found in the StoreCRM application under [Settings] → [Billing Plans].
- Each plan is automatically changed in the following month based on the number of customers at the end of the month.
- All plans come with a 30-day free trial period.
- For customers who are not part of a companion package and would like individual support,Support and work ticketsto purchase.
- After purchasing a support and work ticket,Contact us.
| Plan Name | standard | professional | plus |
|---|---|---|---|
| Price (monthly) | $30～ | $100～ | $200～ |
| Maximum number of linked customers | 500 | 6,000 | 16,000 |
| Maximum number of emails sent per month | 5,500 | 66,000 | 176,000 |
| Email Support | period | period | period |
| Basic Mail (e.g., welcome/checkout waiver) | period | period | period |
| birthday | ×x-mark (used to indicate an incorrect answer in a test, etc.) | period | period |
| Favorites | ×x-mark (used to indicate an incorrect answer in a test, etc.) | period | period |
| restocking | ×x-mark (used to indicate an incorrect answer in a test, etc.) | period | period |
| Subscription Linked | ×x-mark (used to indicate an incorrect answer in a test, etc.) | period | period |
| flow editor | ×x-mark (used to indicate an incorrect answer in a test, etc.) | ×x-mark (used to indicate an incorrect answer in a test, etc.) | period |
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- You can cancel your plan byuninstalling the app.
- When you switch plans, charges for both the previous plan and the new plan are prorated.
- Contact Shopify Customer Support for the exact billing amount.
- If you downgrade to a less expensive plan, Shopify automatically issues app credits based on the price difference and the remaining days in the billing cycle. You can use these credits for future Shopify app purchases. Seehere for more information.
Accompanying Package
- For customers who want individual customization and operational consultation,Accompanying Packageis available.
- Details,Contact usPlease contact us from
- We will provide a separate quotation depending on the specifications.
Support and work tickets
- If you are a customer who is not part of an accompanying package and would like to receive personalized support from us, please purchase a support ticket.
- Support tickets can be purchased in the StoreCRM application by going to [Settings] → [Purchase Support and Work Tickets].
- The accompaniment package includes all support and work, so there is no need to purchase a ticket.
- If you need a lot of support, please consider joining the accompaniment package.
Initial Setup Support
| name | Price | Description |
|---|---|---|
| Recommended package for initial installation | 110,000 yen | Prepare welcome email Check-out withdrawal Birthday Set Back-in-stock notifications Favorite setting |
Store Modification + Scenario Setting
| name | Price | Description |
|---|---|---|
| Birthday set (store modification and scenario setting) | 66,000 yen | Store code modification for birthday entry, metadata settings, and scenario settings to enable collection and utilization of birthdays. |
| Restocking notification and scenario setting | 44,000 yen | Modify store codes and set up scenarios for restocking notifications, so that the company can target resales from out-of-stock through restocking notifications. |
| Favorite settings and scenario settings | 44,000 yen | Store code modification for favorite setting and scenario setting to target sales from price and inventory changes of favorite items. |
| Email setup (text and photos delivered by customer, per case) | 44,000 yen | You deliver the data and we will set up the e-mail on your behalf. |
Scenario Setting
| name | Price | Description |
|---|---|---|
| Simple scenario setup (per case) | 11,000 yen | We will work on your behalf to enable you to send a welcome email and a custom checkout waiver. Please purchase the number of pieces of content you wish to implement. |
| Hearing and setting up of flow including detailed conditions (per case) | 33,000 yen | We will listen to individual conditions and work on your behalf to change communication to specific segments and make detailed settings. |
report generation
| name | Price | Description |
|---|---|---|
| Account operation reports and improvement proposals (on a per-account basis) | 55,000 yen | We will report on your current store account usage of our products and provide you with suggestions for improvement. |
Support
| name | Price | Description |
|---|---|---|
| Hearing of operation status and MTG for improvement proposals | 55,000 yen | We will interview you about the operational status of your MA tools and store, and make suggestions for improvement. The first time we will provide this service is free of charge, but please purchase this service for the second time or more. |
| Support tickets (for 5 exclusive consultations) | 27,500 yen | If you would like support beyond our specified number of times, please purchase here. |
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