Basic operations and settings

Basic operations and settings

Create an email

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To compose an email, do the following

Watch the video to set up

See the manual and set it up.

Create the body of the email

Click on "Mail.

Click on "Mail List.

3. click on [Message to encourage customers who gave up on their bill to purchase again].

Click "Edit" to change the name (for administration). 4.

Click "Edit" to change the mail title.

Click "Edit" on the body text.

6. if there are multiple header templates, select from the templatesI doThe following is a list of the most common problems with the

7. revise the text as necessary.
  • You can also change the font family, size, and color.
  • Please do not delete [Customer's Name] or [Continue Order Link].
  • The position can be moved by dragging the blue circle icon.

8. select the Shopify collection you wish to view.
  • How to create a collection,here for more information.
  • The number of columns to be displayed can also be set.

9. you can add elements using the mail editing tool.
  • Buttons, images, dividing lines, etc. can be added.
  • Details,here for more information.

10. if there are multiple templates for the footer, select one from the templates.

11. check the tablet and mobile display on the preview screen.

After completing the settings, click "Save".

Display translated product options in emails

When product option values are translated in Shopify Translate & Adapt, email cart product blocks and order details display the values for the recipient's language. An option without a translation falls back to its original Shopify value. If selected options are unavailable, such as in an older event, StoreCRM displays the existing variant name.

StoreCRM applies this behavior automatically at delivery time; there is no additional setting in StoreCRM. To verify actual product options, check the received email from a scenario test or live delivery that contains the relevant product and order data. A test email sent directly from an email template has no order context, so it cannot verify the translated options for a specific product.

Send a test email

Click on "Send Test Email.

Enter your email address and click "Submit.

A test email has been sent.

Distinguish test sends from normal deliveries

For an email test send, “【Test】” is added to the beginning of the received subject. The saved subject is not changed, and “【Test】” does not appear in normal deliveries.

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