Features

Everything StoreCRM can do — email and LINE campaigns, CRM, automation, and analytics — in one list.

Run your email and LINE CRM campaigns from a single dashboard.

  • Send both email and LINE messages.
  • Available features vary by plan.
  • Video tutorials walk you through setup.

FEATURES

All features

*1 Available on the Pro plan and above.

  • Back-in-stock notifications feature

    Back-in-stock notifications*1

    Notify customers by email or LINE when sold-out products are back in stock.

  • Wishlist feature

    Wishlist*1

    Add a wishlist button to product and collection pages. Customers can review their saved products on a dedicated wishlist page.

  • Segmented campaigns feature

    Segmented campaigns

    Filter customers by purchase history, customer tags, and more, then send targeted email and LINE campaigns.

  • Email newsletters feature

    Email newsletters

    Send one-off email newsletters to your entire customer base.

  • LINE ID linking feature

    LINE ID linking

    Link Shopify customer profiles to LINE IDs as the starting point for LINE marketing.

  • LINE Login feature

    LINE Login

    Add a button that lets customers register for a store account with just their LINE account.

  • LINE rich menus feature

    LINE rich menus

    Create standard or tabbed rich menus and show different content to each customer segment.

  • One-step LINE back-in-stock alerts feature

    One-step LINE back-in-stock alerts

    Send back-in-stock notifications on LINE for products that sell out.

  • Drip campaigns feature

    Drip campaigns

    Trigger unlimited email and LINE drip sequences from any customer action, and turn any scenario into a step-by-step series.

  • Birthday emails feature

    Birthday emails*1

    Send coupon messages by email or LINE on a customer's birthday or a chosen day in their birthday month.

  • Checkout abandonment notifications feature

    Checkout abandonment notifications

    Bring back customers who left checkout with staged email and LINE reminders. Works with both journey and drip campaigns.

  • Post-purchase follow-up feature

    Post-purchase follow-up

    Follow up after payment with staged thank-you and how-to messages by email and LINE.

  • Shipping follow-up feature

    Shipping follow-up

    After an order ships, send delivery updates and post-delivery follow-ups by email and LINE.

  • Welcome emails feature

    Welcome emails

    Automatically greet new store members and newsletter subscribers. Add coupons or a drip series to make them even more effective.

  • Coupon expiry reminders feature

    Coupon expiry reminders

    Add expiry reminders to coupon scenarios and deliver them as email and LINE drips.

  • Win-back emails feature

    Win-back emails

    Win back customers who haven't purchased in a while with email, LINE, and coupon campaigns.

  • Wishlist low-stock alerts feature

    Wishlist low-stock alerts*1

    Alert customers by email or LINE when a wishlisted product is running low on stock.

  • Wishlist price-drop alerts feature

    Wishlist price-drop alerts*1

    Notify customers by email or LINE when a wishlisted product drops in price.

  • Wishlist price-rise alerts feature

    Wishlist price-rise alerts*1

    Notify customers by email or LINE when a wishlisted product goes up in price.

  • First-purchase anniversary feature

    First-purchase anniversary

    Celebrate the anniversary of a customer's first purchase with an automated message.

  • Subscription app integrations feature

    Subscription app integrations*1

    Trigger email and LINE messages when subscriptions start, pause, or are canceled.

  • Cross-sell feature

    Cross-sell

    Recommend related products after purchase or shipping to drive cross-sell revenue.

  • Custom sender domains feature

    Custom sender domains

    Send email from your own domain as the sender address.

  • Advanced message editor feature

    Advanced message editor

    Customize your email and LINE message designs freely — no code required.

  • Flow editor feature

    Flow editor

    Build complex scenarios on top of existing ones — branching, drip steps, and more — without code.

  • Analytics and reports feature

    Analytics and reports

    Track open rates and revenue for every message sent from StoreCRM.

*1 Available on the Pro plan and above.