StoreCRM: Shopify Marketing CRM – Email & LINE Automation
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Favorite Item Price Dropped

  • We will notify you via email and LINE message when the price of a favorited item drops.
  • By adding items to their favorites, customers can purchase them at the lowest price.
  • For instructions on how to set up the Favorite button, please click here.
  • To enable the Favorite button, you must subscribe to the Pro Plan or higher of StoreCRM.

Customer Benefits

Store Benefits

What Is a Favorite Price Drop Notification?

  • Customers will be notified via email and LINE message when the price of a favorited item drops.
  • By adding desired items to their favorites, customers can purchase them at the lowest price.
  • To use this feature, the Favorite Button must be set up in advance.
  • For instructions on how to add discount coupons, please click here.

Price Drop Notification Email

  • With StoreCRM, you can send emails like this using templates.
  • You can also create custom emails using your store or product photos.

Set Up the Favorite Button

  • Add the Favorite Button to the product detail page.
  • By clicking this button, customers can receive price drop notifications for their favorited items.

View Favorites List

  • When customers are logged in to the store and click [Favorites] in the menu, their favorites list will be displayed.
  • In StoreCRM → [Settings], you can also configure the Favorite Button to be usable without login.

1-Minute Price Drop Notification

  • Price drop notifications can be sent via both email and LINE as quickly as 1 minute after the price changes.
  • Notifying customers as soon as possible after a price drop helps maximize sales.

No Additional Apps Required

  • With StoreCRM, you can send price drop notifications without installing any additional apps.
  • In addition to price drops, you can also send notifications for price increases and low stock alerts.

Easy Price Drop Notification Setup

  • With StoreCRM, you can easily set up price drop notifications without installing any additional apps.
  • Please make sure that the StoreCRM app is installed on your Shopify store beforehand.
  • To enable the Favorite Button, you need to subscribe to the Standard Plan or higher of StoreCRM.
  • Before setting up the price drop notification scenario, please add the Favorite Button to your product detail pages.

Add Scenario

Click [Price Dropped for Favorited Item] to add the scenario.

Set Time for First Notification After Price Drop

  • It is more effective to set the notification time as soon as possible after the price drop.
  • For example, “1 hour” is selected here.
  • You can choose from minutes, hours, or days after the price drop.

Select Email and LINE Message to Send

  • You can also send the LINE message at the same time.
  • To create a new email, go to [Messages] → [Email List].
  • You can use a template to send the email, or create your own custom email.

Configure Follow-Up Notifications

  • Check the box for [Send a second email].
  • Set up the email to be sent using the same steps as for the first email.
  • Sending different content in the first and subsequent emails can help increase conversion rates.
  • Including a coupon in the second email and recommending products in the third can lead to increased sales.
  • You can also add a coupon. For instructions on how to add coupons, please click here.

Set Conditions by Product, Customer, or Subscription

  • With StoreCRM, you can send emails based on various conditions.
  • For details on scenario execution conditions, please refer to this page.

Create a Price Drop Notification Email

  • Create the email specified in the scenario.
  • You can use a template to send the email, or create a custom email from scratch.
  • With this setup, price drop notification emails will be automatically sent to customers who favorited the product.

Use the reporting feature to check open rates, click rates, and sales

  • With StoreCRM’s reporting feature, you can check open rates, click rates, and sales.
  • You can also filter the data by specific scenarios or emails.
  • Click [Download this data (Shift_JIS for Microsoft Excel)] or [Download this data (UTF-8 for non-Microsoft Excel)] to export the data.

Summary

Setting up price drop notifications for favorited products using other apps can require a significant amount of time and effort.
Why not streamline the process by using a convenient app that automates the setup and delivery of Favorite Button notifications?

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