Help page for the Shopify app StoreCRM.
If you are unable to access StoreCRM, please do the following Check for app updatesYou may be able to access it after updating your app: 1. Log in to Shopify→ Click on 2. If there is an update, click on
Collaborator access is to allow us to access your company's store with our account. This is used by our staff to check on the status of a problem or to set it up on your behalf. You will still have access to your store while our staff is working on it. Until collaborator access is approved
The test mode allows you to check the operation of StoreCRM completely free of charge. In the test mode, you can only send emails to the email address registered with StoreCRM. To send emails to your customers, you must change to the Standard plan or higher. In test mode,
If you are installing StoreCRM on multiple stores, please operate with the following points in mind. For example, please be careful when you are operating a test store and a production store. When configuring StoreCRM for multiple stores, be sure to work on one store, log out when you have completed the work, and then log back in to another
Coupons can be added to emails created in StoreCRM. Types of CouponsThere are two types of coupons that can be added to StoreCRM emails. Coupon codes that are manually entered on the checkout screenAutomatic coupon URL coupons that apply the discount on the checkout screen.
To send a coupon with your birthday email, please do the following This function is not available when Shopify → because the customer information is not transferred due to the one-time password. See the manual to set up 1. First, you will need to increase the retention rate of your e-commerce site.
You can set whether or not to receive emails from StoreCRM on a per-customer basis.Types of Emails Sent from StoreCRMThe following types of emails can be sent from StoreCRM. Marketing EmailsChecks on the checkout screen, for example, when a Shopify purchase is made.
StoreCRM automatically syncs Shopify data every 15 minutes to 3 hours, but sometimes it may not sync properly if you have too much data. In such cases, you can manually synchronize the data in StoreCRM→.
English 
Japanese