Frequently Asked Questions

Cannot access StoreCRM

If you are unable to access StoreCRM, please do the following Check for app updatesYou may be able to access it after updating your app: 1. Log in to Shopify→ Click on 2. If there is an update, click on

What is Collaborator Access?

Collaborator access lets our team access your store using our account. We use it to investigate issues or configure settings, while you can continue accessing your store.

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