Frequently Asked Questions

Cannot access StoreCRM

If you are unable to access StoreCRM, please do the following Check for app updatesYou may be able to access it after updating your app: 1. Log in to Shopify→ Click on 2. If there is an update, click on

What is Collaborator Access?

Collaborator access is to allow us to access your company's store with our account. This is used by our staff to check on the status of a problem or to set it up on your behalf. You will still have access to your store while our staff is working on it. Until collaborator access is approved

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