Pricing
Try every feature free for 30 days.
Usage-based pricing that scales with your active customers keeps costs to a minimum.
*Active customers are customers who have consented to marketing or linked their LINE ID.
FreePlan
Free for up to 300 active customers.
Key features
- Up to 1,000 emails per month
- LINE integration and tabbed rich menus
- Manual and automated email and LINE messaging
- Basic automated email and LINE journeys with flow editing
- Customer segmentation and targeted email and LINE campaigns
- Advanced email editor
- AI-powered product recommendations
- Analytics and reporting
- Email support
StandardPlan
$15/month for up to 500 active customers. Usage-based charges apply from 501 to 5,500 customers. Accounts with 5,501 or more customers automatically move to the Pro plan.
30-day free trial
Key features
- Up to 5,500 emails per month
- LINE integration and tabbed rich menus
- Manual and automated email and LINE messaging
- Basic automated email and LINE journeys with flow editing
- Customer segmentation and targeted email and LINE campaigns
- Advanced email editor
- AI-powered product recommendations
- Analytics and reporting
- Email support
Choose the applicable higher-tier plan to use features included in that plan.
ProPlan
$100/month for up to 6,000 active customers. Usage-based charges apply from 6,001 to 65,000 customers. Accounts with 65,001 or more customers automatically move to the Enterprise plan.
30-day free trial
Key features
- Up to 66,000 emails per month
- LINE integration and tabbed rich menus
- Manual and automated email and LINE messaging
- 25+ automated email and LINE journeys with flow editing
- Customer segmentation and targeted email and LINE campaigns
- Advanced email editor
- AI-powered product recommendations
- Analytics and reporting
- Back-in-stock alerts
- Wishlists
- Birthday alerts
- Email support
Choose the applicable higher-tier plan to use features included in that plan.
EnterprisePlan
$605/month for up to 70,000 active customers. Usage-based charges apply from 70,001 customers.
30-day free trial
Key features
- Up to 770,000 emails per month
- LINE integration and tabbed rich menus
- Manual and automated email and LINE messaging
- 25+ automated email and LINE journeys with flow editing
- Customer segmentation and targeted email and LINE campaigns
- Advanced email editor
- AI-powered product recommendations
- Analytics and reporting
- Back-in-stock alerts
- Wishlists
- Birthday alerts
- Email delivery through servers in Japan
- Dedicated support channel on Slack or Chatwork
- Email support
*Additional charges apply automatically if you exceed your active-customer tier or your monthly email limit.
Cut your app costs
Replace several single-purpose apps with StoreCRM and reduce both your costs and your day-to-day workload.
With customer data, messaging, back-in-stock alerts, and wishlists in one place, you can also run campaigns faster.
Frequently Asked Questions
How is StoreCRM priced?
Pricing is based on your number of active customers. Choose between Email + LINE and LINE only (StoreCRM for LINE); monthly pricing is set by customer tier.
What is an active customer?
An active customer is a customer with marketing permission enabled or a linked LINE ID.
What happens when I exceed my plan's customer limit?
With Email + LINE, the Standard plan automatically moves to Pro at 5,501 customers, and Pro automatically moves to Enterprise at 65,001 customers. Usage-based charges also apply within each plan’s range.
Can I try it for free?
A free plan is available for up to 300 active customers. Paid plans include a 30-day free trial.
Which plans include back-in-stock alerts and wishlists?
With Email + LINE, these features are available on Pro and above. With LINE-only pricing, they are available on StoreCRM for LINE plans priced at $65/month or more.
What currency is pricing shown in?
Monthly prices are in US dollars (USD) and depend on your active-customer tier.