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Questions about StoreCRM or getting started? Contact us and our team will be happy to help.
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Frequently Asked Questions
Can I try StoreCRM for free?
- You can explore every feature in test mode.
- To actually send email and LINE messages to your customers, you need the Standard plan or above.
What can I do with LINE?
- See the features overview for what you can do with LINE.
- You can send the same kinds of messages on LINE as you can by email.
- Email and LINE messages are created separately.
- Templates are provided, so you can build messages just by swapping the photos and text.
How is StoreCRM different from Shopify Flow?
- StoreCRM is more intuitive to use than Shopify Flow.
- Setup is as simple as selecting the options you need.
- No complicated configuration required.
Which subscription apps does StoreCRM integrate with?
- StoreCRM integrates with Easy Subscription, Mikawaya Subscription, and Shopify Subscription.
- See the Help Center for all supported apps.
Does StoreCRM integrate with other software and apps?
- See the Help Center for all supported apps.
Can I export and import data from other CRM apps?
- Your Shopify customer data syncs automatically.
- StoreCRM can't import customer data from other CRM apps directly, but contact us and our team will help you plan a data migration.
Can you help with custom setups or hands-on campaign management?
- Our Virtual Marketer plan covers custom setups and hands-on campaign support.
- Contact us for details.
- We'll prepare a separate quote based on your requirements.
Isn't StoreCRM expensive?
- StoreCRM is an all-in-one app for both email and LINE.
- Because you don't need separate apps, your total app spend goes down.
■ With separate apps (10,000–30,000 customers)
- Wishlist app ($30/month)
- Back-in-stock app ($70/month)
- LINE integration app ($100/month)
- Email marketing app ($375/month)
Total: $575/month
■ With StoreCRM (10,000–30,000 customers)
Total: $150–$200/month
That's less than half the cost of using separate apps.
Is setup difficult?
- Video tutorials walk you through every setting.
- On the Virtual Marketer plan, our team handles the setup for you.