{"id":3410,"date":"2025-02-11T23:02:04","date_gmt":"2025-02-11T14:02:04","guid":{"rendered":"https:\/\/storecrm.com\/help\/?p=3410"},"modified":"2025-04-06T19:00:52","modified_gmt":"2025-04-06T10:00:52","slug":"welcome","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/welcome\/","title":{"rendered":"Send a welcome email"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>The welcome email is the first email sent to customers who have registered their email address with the store.<\/li>\n\n\n\n<li><strong>Possible times to register an e-mail address include membership registration at the time of purchase, newsletter registration, etc.<\/strong><\/li>\n\n\n\n<li>It is the first communication with the customer and greatly affects the first impression of the company or brand.<\/li>\n\n\n\n<li><strong>A welcome e-mail should be sent as soon as possible after a customer registers his\/her e-mail address to make a good impression.<\/strong><\/li>\n\n\n\n<li>StoreCRM can automatically send a welcome email one minute after an email address is registered.<\/li>\n\n\n\n<li>To send a welcome email, you can use StoreCRM's<a href=\"https:\/\/storecrm.com\/help\/en\/#function\" target=\"_blank\" rel=\"noreferrer noopener\">Standard Plan<\/a>You must subscribe to at least<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">Click on \"Scenario.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07595610&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07595610\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en.png\" alt=\"checkout-1\" class=\"wp-image-3722\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en.png 1787w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en-300x147.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en-1024x501.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en-768x376.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en-1536x752.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click on \"Add new scenario.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba075958f4&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba075958f4\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en.png\" alt=\"checkout-2\" class=\"wp-image-3723\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en.png 1790w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en-300x147.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en-1024x501.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en-768x376.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en-1536x752.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/checkout-2_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">3. click [Send message after 0 days (hours) of membership registration].<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07595b60&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07595b60\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en.png\" alt=\"\" class=\"wp-image-3420\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en.png 1786w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en-300x145.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en-1024x495.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en-768x371.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en-1536x742.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-3-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Enter a scenario name.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As an example, \"Send a message after 0 days (hours) of membership registration - 20250211\".<\/li>\n\n\n\n<li>For clarity, we recommend that the name be unique, with dates, etc.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07595e05&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07595e05\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en.png\" alt=\"\" class=\"wp-image-3424\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en.png 1800w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-1-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">5. set the time between membership registration and sending a message.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As an example, \"10 minutes\" was used.<\/li>\n\n\n\n<li>Units can be selected from minutes, hours, and days.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07596090&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07596090\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en.png\" alt=\"\" class=\"wp-image-3428\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en.png 1800w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-2-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">6. select the e-mail and LINE message to be sent.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LINE messages can be sent at the same time.<\/li>\n\n\n\n<li>To create a new email, click on the [.<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/mail\/\">Message<\/a>This is done from [Mail List] \u2192 [Mail List].<\/li>\n\n\n\n<li>You can send an email using a template, or you can create your own original email.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07596355&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07596355\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en.png\" alt=\"\" class=\"wp-image-3433\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en.png 1800w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-4-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Example of a welcome email<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba075965c0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba075965c0\" class=\"wp-block-image wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"1752\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-31_en.png\" alt=\"\" class=\"wp-image-3437\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-31_en.png 403w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-31_en-159x300.png 159w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-31_en-6x12.png 6w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">7. if necessary, check the \"Send a second email\" checkbox.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Follow the same procedure as the first e-mail to set up the e-mail to be sent.<\/li>\n\n\n\n<li>Send different content in the first and subsequent emails to increase conversion rates.<\/li>\n\n\n\n<li>Sending a coupon in the second email and a recommended product in the third email will help increase sales.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba075968a1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba075968a1\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en.png\" alt=\"\" class=\"wp-image-3440\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en.png 1798w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">8. if you want to add a coupon to the email, check the \"Automatically issue a discount coupon in this scenario\" checkbox.<\/h6>\n\n\n\n<p>For information on how to add a coupon,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/coupon\/\">this way (direction close to the speaker or towards the speaker)<\/a>for more information.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07596b65&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07596b65\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en.png\" alt=\"\" class=\"wp-image-3445\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en.png 1798w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-5-2_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">9. if you want to send emails only to specific products, specific customers, subscriber products, etc., you can specify the conditions in [Execution Conditions].<\/h6>\n\n\n\n<p>For execution conditions,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-conditions\/\">this way (direction close to the speaker or towards the speaker)<\/a>for more information.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07596e22&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07596e22\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"565\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en.png\" alt=\"\" class=\"wp-image-3447\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en.png 1798w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">When settings are complete, click \"Save\".<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07597087&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07597087\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en.png\" alt=\"\" class=\"wp-image-3449\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en.png 1798w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en-300x146.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en-1024x499.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en-1536x749.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-6-2_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Set the status to \"Enabled\".<\/h6>\n\n\n\n<p>The welcome message scenario is now enabled.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eba07597326&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eba07597326\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"3729\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en.png\" alt=\"\" class=\"wp-image-3729\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en.png 1786w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en-300x147.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en-1024x501.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en-768x376.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en-1536x752.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/welcome-7-2_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related Pages<\/strong><\/pre>\n\n\n\n<ul id=\"menu-%e6%a9%9f%e8%83%bd%e3%82%84%e7%9b%ae%e7%9a%84%e5%88%a5\" class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/coupon\/\" data-type=\"post\" data-id=\"2335\">Add a coupon<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/back-in-stock\/\">Send me a restocking notification email<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/win-back\/\">Send a win-back email<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/birthday\/\">Send coupons via birthday email.<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"Click on \"Scenarios.\" 2. Click [Add new scenario]. 3. 3. click [Member Registration0 [...].","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,67],"tags":[139],"class_list":["post-3410","post","type-post","status-publish","format-standard","hentry","category-setting","category-scenario","tag-welcome"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=3410"}],"version-history":[{"count":32,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3410\/revisions"}],"predecessor-version":[{"id":3735,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3410\/revisions\/3735"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=3410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=3410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=3410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}