{"id":3281,"date":"2024-12-20T14:44:50","date_gmt":"2024-12-20T05:44:50","guid":{"rendered":"https:\/\/storecrm.com\/help\/?p=3281"},"modified":"2025-08-26T20:44:00","modified_gmt":"2025-08-26T11:44:00","slug":"easypoints-point-change","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/easypoints-point-change\/","title":{"rendered":"easyPoints Measures when points fluctuate"},"content":{"rendered":"<p><\/p>\n\n\n\n<p>StoreCRM provides a scenario template that triggers easyPoints point changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Examples of measures that can be implemented<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mail magazine and LINE distribution to encourage cross-selling when points are earned and points in possession exceed XX points.<\/li>\n\n\n\n<li>Notification e-mail and LINE delivery when award points are granted<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to set up in StoreCRM<\/h2>\n\n\n\n<p>Setting example: Cross-sell e-mail and LINE measures targeting customers holding 1,000 or more points at the time of point acquisition<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dec98a82654&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dec98a82654\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"516\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en.png\" alt=\"\" class=\"wp-image-3282\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en.png 1788w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en-300x144.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en-1024x493.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en-768x370.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en-1536x740.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-20_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Select [Scenarios] &gt; [Create New Scenario] on the \u2460StoreCRM application screen.<br>Select [easyPoints had a change in points in easyPoints].<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dec98a82a63&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dec98a82a63\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"517\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en.png\" alt=\"\" class=\"wp-image-3283\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en.png 1798w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en-300x145.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en-1024x494.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en-768x371.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en-1536x742.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-21_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>(2) Set the scenario name and select the e-mail and line messages to be delivered.<br>Use easyPoints data in your e-mail messages. You can check the available easyPoints data items in the \"*\" section.<br>A second or third letter can be delivered after a time interval.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dec98a82d9b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dec98a82d9b\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"520\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-1024x520.png\" alt=\"\" class=\"wp-image-3284\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-1024x520.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-300x152.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-768x390.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-1536x779.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-22-2048x1039.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>(3) Since this scenario operates when there is a change in purchase points, it also operates when points are used. Therefore, the scenario is narrowed down by execution conditions.<\/p>\n\n\n\n<p>The conditions for use are as follows<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Point Value<\/li>\n\n\n\n<li>Latest Point Type<\/li>\n\n\n\n<li>rank<\/li>\n\n\n\n<li>Point Expiration Date<\/li>\n\n\n\n<li>Latest point limit<\/li>\n<\/ul>\n\n\n\n<p>This time, the point<strong>At least 1,000 points held at the time of acquisition<\/strong>The latest point increase\/decrease must be greater than 0 (points have increased) and the point value must be greater than 1000 (hold more than 1000 points).<\/p>\n\n\n\n<p>After setting the conditions, click the \"Save\" button to save the settings.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dec98a83168&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dec98a83168\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-1024x519.png\" alt=\"\" class=\"wp-image-3285\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-1024x519.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-300x152.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-768x390.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-1536x779.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2024\/12\/image-23-2048x1039.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>(4) When you are satisfied with the settings on the detail screen, click \"Enable? to activate the scenario. Once activated, the scenario will be activated and the emails and LINE messages will be sent to the corresponding customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use easyPoints data in the wording of your emails<\/h2>\n\n\n\n<p>The data from the linked easyPoints can be displayed in the text of the emails and LINE messages to be sent out.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dec98a8349e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dec98a8349e\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en.png\" alt=\"\" class=\"wp-image-3286\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en.png 1786w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en-300x147.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en-1024x501.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en-768x375.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en-1536x751.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/image-24_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>The data that can be displayed are as follows<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>[metafield:easypoints:pointValue] \u30fb\u30fb\u30fb Value of point<\/li>\n\n\n\n<li>[metafield:easypoints:type] \u30fb\u30fb\u30fb Latest point type<\/li>\n\n\n\n<li>[metafield:easypoints:tier] \u30fb\u30fb\u30fb Rank<\/li>\n\n\n\n<li>[metafield:easypoints:expiresAt] \u30fb\u30fb\u30fb Expiration date of points<\/li>\n\n\n\n<li>[metafield:easypoints:pointBalance] \u30fb\u30fb\u30fb Latest point limit<\/li>\n<\/ul>\n\n\n\n<p><strong>easyPoints<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/apps.shopify.com\/easy-points?locale=ja\" style=\"background-color:#0093cb\" target=\"_blank\" rel=\"noreferrer noopener\">Installing Apps<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>StoreCRM<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/apps.shopify.com\/obake-ma?locale=ja\" style=\"background-color:#0093cb\" target=\"_blank\" rel=\"noreferrer noopener\">Installing Apps<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"StoreCRM\u3067\u306f\u3001easyPoints\u306e\u30dd\u30a4\u30f3\u30c8\u5909\u52d5\u3092\u30c8\u30ea\u30ac\u30fc\u3068\u3057\u305f\u30b7\u30ca\u30ea\u30aa\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002 [&hellip;]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,76],"tags":[104,105],"class_list":["post-3281","post","type-post","status-publish","format-standard","hentry","category-setting","category-setting-setting","tag-ecpower","tag-segment"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=3281"}],"version-history":[{"count":5,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3281\/revisions"}],"predecessor-version":[{"id":4511,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3281\/revisions\/4511"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=3281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=3281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=3281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}