{"id":3148,"date":"2024-10-31T23:00:48","date_gmt":"2024-10-31T14:00:48","guid":{"rendered":"https:\/\/storecrm.com\/help\/?p=3148"},"modified":"2025-03-24T15:08:43","modified_gmt":"2025-03-24T06:08:43","slug":"segment","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/segment\/","title":{"rendered":"Create segments"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>Segment (categorize) customers who will be the recipients of e-mail and LINE messages according to various criteria.<\/li>\n\n\n\n<li>Segments can be used to create a campaign (<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/newsletter-delivery\/\">email magazine<\/a>), etc.<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">1. click on StoreCRM -&gt; [Customers] -&gt; [Segment List].<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05a4a4&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05a4a4\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1.png\" alt=\"\" class=\"wp-image-3154\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1.png 1827w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1-1024x488.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1-1536x731.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-1_en-1-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click on \"Add new segment.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05a8af&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05a8af\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1.png\" alt=\"\" class=\"wp-image-3159\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1.png 1827w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1-1024x488.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1-1536x731.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-2_en-1-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Set the name of the scenario.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As an example, \"Fried Chicken Buyer - 20241031\".<\/li>\n\n\n\n<li>We recommend adding a date or other unique name.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05abc2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05abc2\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1.png\" alt=\"\" class=\"wp-image-3162\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1.png 1834w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1-1024x488.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1-1536x732.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-3_en-1-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Set the execution conditions.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the execution conditions of the segment,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/segmet-conditions\/\" data-type=\"post\" data-id=\"3182\">this way (direction close to the speaker or towards the speaker)<\/a>for more information.<\/li>\n\n\n\n<li>As an example, we have set the following\n<ul class=\"wp-block-list\">\n<li>Customer purchased goods.<\/li>\n\n\n\n<li>trade (brand) name<\/li>\n\n\n\n<li>equal<\/li>\n\n\n\n<li>fried chicken<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05b0c8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05b0c8\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en.png\" alt=\"\" class=\"wp-image-3169\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en.png 1834w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en-1024x488.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en-1536x732.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-4_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click \"Next.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05b383&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05b383\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en.png\" alt=\"\" class=\"wp-image-3173\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en.png 1834w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en-1024x488.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en-1536x732.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-5_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">After a few moments, a list of customers matching the criteria is displayed.<\/h6>\n\n\n\n<p>If you are in a hurry, click [Recount].<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9ed05b631&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9ed05b631\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en.png\" alt=\"\" class=\"wp-image-3177\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en.png 1836w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en-300x143.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en-1024x487.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en-768x366.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en-1536x731.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/segment-7_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related Pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/segmet-conditions\/\" data-type=\"post\" data-id=\"3182\">Segment Execution Conditions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/customer-list\/\" data-type=\"post\" data-id=\"3074\">Check customer list<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/newsletter-delivery\/\" data-type=\"post\" data-id=\"1633\">Subscribe to our e-newsletter<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"1. click on StoreCRM -&gt; [Customers] -&gt; [Segment List]. 2. 2. click [Add new segment] [...].","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,117],"tags":[105],"class_list":["post-3148","post","type-post","status-publish","format-standard","hentry","category-setting","category-customer","tag-segment"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=3148"}],"version-history":[{"count":25,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3148\/revisions"}],"predecessor-version":[{"id":5315,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/3148\/revisions\/5315"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=3148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=3148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=3148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}