{"id":2157,"date":"2024-09-20T17:48:03","date_gmt":"2024-09-20T08:48:03","guid":{"rendered":"https:\/\/storecrm.com\/help\/?p=2157"},"modified":"2025-03-24T15:30:18","modified_gmt":"2025-03-24T06:30:18","slug":"import","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/import\/","title":{"rendered":"Importing and Exporting Customer Data"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>StoreCRM cannot migrate or import customer data from other CRM\/MA applications.<\/li>\n\n\n\n<li>However, Shopify customer and order data can be automatically synchronized every 15 minutes to 3 hours.<\/li>\n\n\n\n<li>What is the status of data synchronization from Shopify?<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/shopify-data\/\">this way (direction close to the speaker or towards the speaker)<\/a>The information can be confirmed from the following<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Importing Customer Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>StoreCRM cannot migrate or import customer data from other CRM\/MA applications.<\/li>\n\n\n\n<li>You can export customer data from ShoreCRM.<\/li>\n\n\n\n<li>StoreCRM can automatically synchronize Shopify data every 15 minutes to 3 hours.<\/li>\n\n\n\n<li>What is the status of data synchronization from Shopify?<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/shopify-data\/\">this way (direction close to the speaker or towards the speaker)<\/a>The information can be confirmed from the following<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Exporting Customer Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can export customer information from StoreCRM as a CSV file.<\/li>\n\n\n\n<li>However, depending on the environment of the application to which you are transferring, the data will likely be incompatible.<\/li>\n\n\n\n<li>For more information, please contact the support of the application you are transferring to.<\/li>\n\n\n\n<li>You can also export customer information from Shopify. To do so, click Shopify -&gt; [Customer Management] -&gt; [Export].<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">1. click on StoreCRM -&gt; [Data].<\/h6>\n\n\n\n<h6 class=\"wp-block-heading\">Click [Customer] -&gt; [CSV] Download.<\/h6>\n\n\n\n<p>Customer data has been downloaded.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb8ccf9e764&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb8ccf9e764\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"537\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en.png\" alt=\"\" class=\"wp-image-2202\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en.png 1703w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en-300x154.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en-1024x526.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en-768x395.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en-1536x789.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/data-3_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related Pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/shopify-data\/\" data-type=\"post\" data-id=\"2076\">Synchronize Shopify data manually<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8 \u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8 1. StoreCRM\u2192[\u30c7\u30fc\u30bf]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 2.  [&hellip;]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,21,116,117],"tags":[112,113,120,121],"class_list":["post-2157","post","type-post","status-publish","format-standard","hentry","category-setting","category-faq","category-import","category-customer","tag-reacquisition","tag-forced-reacquisition","tag-customer","tag-order"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/2157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=2157"}],"version-history":[{"count":12,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/2157\/revisions"}],"predecessor-version":[{"id":3635,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/2157\/revisions\/3635"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=2157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=2157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=2157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}