{"id":215,"date":"2023-10-01T21:25:45","date_gmt":"2023-10-01T12:25:45","guid":{"rendered":"https:\/\/ma.groovymedia.jp\/help\/?p=215"},"modified":"2026-09-09T16:17:47","modified_gmt":"2026-09-09T07:17:47","slug":"add-scenario","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/add-scenario\/","title":{"rendered":"Add a new scenario"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>new<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/application-setting\/scenario\/\" title=\"\">Scenario<\/a>To add a<\/li>\n\n\n\n<li>For the scenario you set up,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/coupon\/\">coupon<\/a>can be added.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Add a new scenario<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click on \"Add new scenario.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6ad9b33bbd58a&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ad9b33bbf209&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ad9b33bbf209\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1440\" height=\"1000\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"5697\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903.png\" alt=\"The Add new scenario button on the Scenario List.\" class=\"wp-image-6109\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-add-button-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click on the scenario you wish to create from the template.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As an example, we have selected [Notify me of restocking].<\/li>\n\n\n\n<li>As for the type of scenario,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-type\/\">here<\/a>\u00a0for more information.<\/li>\n\n\n\n<li>How to set up scenarios other than restocking notifications,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-type\/\">here<\/a>\u00a0for more information.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903.png\" alt=\"Select [Send restock notification] from the scenario trigger list.\" class=\"wp-image-6111\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-template-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">3. when creating multiple scenarios, it is recommended that the scenario name be unique.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">As an example, \"Re-order notification is made - 20241001\".<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903.png\" alt=\"Enter a name for the scenario.\" class=\"wp-image-6113\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-name-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4. set the time before the restocking notification is sent.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As an example, we set the time to \"10 minutes\".<\/li>\n\n\n\n<li>An email will be sent 10 minutes after the inventory count is changed from 0 to 1 or more in Shopify -&gt; [Manage Products].<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903.png\" alt=\"Set the delay between restocking and sending the notification.\" class=\"wp-image-6115\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-restock-delay-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Select the content of the e-mail to be sent.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">You can also create a new email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"38\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-select-20260903.png\" alt=\"Select the email to send for the restock notification.\" class=\"wp-image-6117\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-select-20260903.png 576w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-select-20260903-300x20.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-select-20260903-18x1.png 18w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<p><!-- SPRINT32:scenario-template-search:start --><\/p>\n\n\n<p class=\"wp-block-paragraph\">When there are many templates, enter a template name in the search field above the list to filter it. Search email and LINE templates in their respective selectors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For email, in addition to an existing template, you can select<strong>[Create a new email]<\/strong>or<strong>[Do not send an email]<\/strong>.<\/li>\n\n\n\n<li>For LINE, in addition to an existing template, you can select<strong>[Create a new LINE message]<\/strong>or<strong>[Do not send a LINE message]<\/strong>.<\/li>\n\n\n\n<li>If you cannot find a template you created or updated, refresh the list and search again.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903.png\" alt=\"Screen for searching for and selecting an email template by name in a scenario\" class=\"wp-image-6119\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-email-template-search-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><figcaption class=\"wp-element-caption\">Search for and select an email template by name.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903.png\" alt=\"Screen for searching for and selecting a LINE template by name in a scenario\" class=\"wp-image-6121\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-line-template-search-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><figcaption class=\"wp-element-caption\">You can also search for and select a LINE template by name.<\/figcaption><\/figure>\n\n\n<p><!-- SPRINT32:scenario-template-search:end --><\/p>\n\n\n<h6 class=\"wp-block-heading\">6. check the box to send a second e-mail.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the content of the second e-mail.<\/li>\n\n\n\n<li>Set how many hours later a second email will be sent.<\/li>\n\n\n\n<li>As an example, we set the time to \"20 minutes\".<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903.png\" alt=\"Enable this option to send a second email.\" class=\"wp-image-6123\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-second-email-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">7. check the \"Automatically issue discount coupons in this scenario\" checkbox if you would like to add coupons to the emails you send.<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For information on how to add a coupon,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/coupon\/\" data-type=\"post\" data-id=\"2335\">here<\/a>\u00a0for more information.<\/li>\n\n\n\n<li>When setting a second or subsequent coupon, each coupon will also be issued with a unique string of characters.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903.png\" alt=\"Automatically issue discount coupons in this scenario.\" class=\"wp-image-6125\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-enable-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">8. set the discount rate for the coupon.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">As an example, \"10%.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903.png\" alt=\"Set the discount rate for automatically issued coupons.\" class=\"wp-image-6127\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-discount-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">9. set the expiration date of the coupon.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">As an example, \"30 days\" was used.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903.png\" alt=\"Set the discount coupon validity period in days.\" class=\"wp-image-6129\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-expiration-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">If you do not want to send further emails once the coupon has been used, check the \"Do not send further emails once coupon has been used\" checkbox.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">11. set the minimum purchase requirement under which the coupon can be used.<\/h6>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903.png\" alt=\"Set the minimum purchase requirement for using the coupon.\" class=\"wp-image-6131\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-minimum-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Set the first string of the coupon.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">If set to StoreCRM-, a coupon like \"StoreCRM-JNFPHHI7\" will be issued.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903.png\" alt=\"Set the prefix for issued coupon codes.\" class=\"wp-image-6133\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-coupon-prefix-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">To set up a scenario targeted to a specific product or customer, click \"Add condition\" to set it up.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">For the conditions under which the scenario is executed,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-conditions\/\">here<\/a>\u00a0for more information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903.png\" alt=\"Select [Add condition] to narrow the target audience.\" class=\"wp-image-6135\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-condition-add-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">When settings are complete, click \"Save\".<\/h6>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903.png\" alt=\"Review the settings and select [Save].\" class=\"wp-image-6137\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-save-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">15. enable scenarios.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Scenario has been set up and activated.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"1000\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903.png\" alt=\"Select [Active] for the status on the scenario details screen.\" class=\"wp-image-6139\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903.png 1440w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903-300x208.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903-1024x711.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903-768x533.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/main-storecrm-en-scenario-enable-20260903-18x12.png 18w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n\n<!-- sprint34-help:browse-abandonment-setup:start -->\n\n<h2 class=\"wp-block-heading\">Browse abandonment scenario<\/h2>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/browse-abandonment-scenario\/\">Create a browse abandonment scenario<\/a><\/p>\n\n<!-- sprint34-help:browse-abandonment-setup:end -->\n\n\n<pre class=\"wp-block-verse\"><strong>Related pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-test\/\">Test an automation<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/coupon\/\" data-type=\"post\" data-id=\"2335\">Add a coupon<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario\/\" data-type=\"post\" data-id=\"205\">What is a scenario?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-conditions\/\" data-type=\"post\" data-id=\"1842\">Automation conditions<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"Add a new scenario 1. Click \"Add new scenario\" 2. Click on the \"Add new scenario\" button. 2.","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,67],"tags":[56,57],"class_list":["post-215","post","type-post","status-publish","format-standard","hentry","category-setting","category-scenario","tag-scenario","tag-add-new-action"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":99,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/215\/revisions"}],"predecessor-version":[{"id":6667,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/215\/revisions\/6667"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}