{"id":205,"date":"2023-10-01T21:12:13","date_gmt":"2023-10-01T12:12:13","guid":{"rendered":"https:\/\/ma.groovymedia.jp\/help\/?p=205"},"modified":"2026-03-30T15:36:38","modified_gmt":"2026-03-30T06:36:38","slug":"scenario","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/scenario\/","title":{"rendered":"CRM\u306e\u30b7\u30ca\u30ea\u30aa\u3068\u306f\uff1f\u6210\u679c\u306e\u51fa\u308b\u8a2d\u8a08\u3068\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>A scenario is a predefined process for a customer who has taken a specific action.<\/li>\n\n\n\n<li>For example, in the case of restocking notification, a scenario can be set up to send a \"restocking notification\" e-mail to customers who have clicked on the restocking notification button on the product detail screen and registered their e-mail addresses, 0 hours after the product is in stock.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Add a scenario<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>StoreCRM offers templates for different types of scenarios.<\/li>\n\n\n\n<li><strong>Scenarios can be set from StoreCRM -&gt; [Scenarios].<\/strong><\/li>\n\n\n\n<li>To add a scenario using a template, click on the top right corner of the [.<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/add-scenario\/\" title=\"Add a new scenario\">Add a new scenario<\/a>].<\/li>\n\n\n\n<li>The target (target) of the scenario and the method of processing can be set by the store owner in StoreCRM.<\/li>\n\n\n\n<li><strong>We recommend that you do not change the template in the scenario screen, but create it by clicking on [...] \u2192 [Duplicate] on the right side.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eb9e975e99f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eb9e975e99f\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"612\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en.png\" alt=\"obake-action-new-1\" class=\"wp-image-2300\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en.png 1792w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en-300x147.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en-1024x502.png 1024w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en-768x376.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en-1536x753.png 1536w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2025\/06\/obake-action-new-1_en-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scenario Types<\/h2>\n\n\n\n<p>As for the type of scenario,<a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-type\/\">this way (direction close to the speaker or towards the speaker)<\/a>for more information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related Pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/add-scenario\/\" data-type=\"post\" data-id=\"215\">Add a new scenario<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/scenario-type\/\" data-type=\"post\" data-id=\"327\">Scenario Types<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"Adding Scenarios Types of Scenarios Learn more about scenario types. Related Pages","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,67],"tags":[56],"class_list":["post-205","post","type-post","status-publish","format-standard","hentry","category-setting","category-scenario","tag-scenario"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=205"}],"version-history":[{"count":53,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/205\/revisions"}],"predecessor-version":[{"id":5312,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/205\/revisions\/5312"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}