{"id":184,"date":"2023-10-01T16:38:36","date_gmt":"2023-10-01T07:38:36","guid":{"rendered":"https:\/\/ma.groovymedia.jp\/help\/?p=184"},"modified":"2026-09-07T09:57:33","modified_gmt":"2026-09-07T00:57:33","slug":"uninstall","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting\/uninstall\/","title":{"rendered":"Uninstall StoreCRM"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li><strong>If you reinstall the app, your paid plan subscription will be canceled and then started again. Charges are prorated, so this will not result in an excessive additional cost.<\/strong><\/li>\n\n\n\n<li>When you switch plans, charges for both the previous plan and the new plan are prorated.<\/li>\n\n\n\n<li><strong>If you downgrade to a less expensive plan, Shopify automatically issues app credits based on the price difference and the remaining days in the billing cycle. You can use these credits for future Shopify app purchases.<\/strong>\u00a0See<a href=\"https:\/\/help.shopify.com\/ja\/manual\/your-account\/manage-billing\/billing-charges\/types-of-charges\/third-party-charges\/app-charges#app-prorating-upgrades-downgrades\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>\u00a0for more information.<\/li>\n\n\n\n<li>Contact Shopify Customer Support for the exact billing amount.<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">Click on \"Apps.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e3c3de3a56&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e3c3de3a56\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"929\" height=\"908\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-01-en-20260907.png\" alt=\"\" class=\"wp-image-6434\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-01-en-20260907.png 929w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-01-en-20260907-300x293.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-01-en-20260907-768x751.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-01-en-20260907-12x12.png 12w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">2. click on \"App and Sales Channel Settings.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e3c3de3d89&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e3c3de3d89\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"929\" height=\"908\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-02-en-20260907.png\" alt=\"\" class=\"wp-image-6436\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-02-en-20260907.png 929w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-02-en-20260907-300x293.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-02-en-20260907-768x751.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-02-en-20260907-12x12.png 12w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click \"Uninstall\" on the right side of StoreCRM.<\/h6>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e3c3de4019&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e3c3de4019\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"929\" height=\"908\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-03-en-20260907.png\" alt=\"\" class=\"wp-image-6438\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-03-en-20260907.png 929w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-03-en-20260907-300x293.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-03-en-20260907-768x751.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-03-en-20260907-12x12.png 12w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">4. enter an optional reason for deletion or uninstallation.<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">You can delete it without entering it.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e3c3de42a0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e3c3de42a0\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"908\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-04-en-20260907.png\" alt=\"\" class=\"wp-image-6440\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-04-en-20260907.png 929w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-04-en-20260907-300x293.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-04-en-20260907-768x751.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-04-en-20260907-12x12.png 12w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Click \"Uninstall\".<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Uninstalled.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e3c3de4522&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e3c3de4522\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"908\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-05-en-20260907.png\" alt=\"\" class=\"wp-image-6442\" srcset=\"https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-05-en-20260907.png 929w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-05-en-20260907-300x293.png 300w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-05-en-20260907-768x751.png 768w, https:\/\/storecrm.com\/help\/wp-content\/uploads\/2023\/10\/uninstall-05-en-20260907-12x12.png 12w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/install\/install\/\">Installing StoreCRM<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"1. [\u30a2\u30d7\u30ea]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 2. [\u30a2\u30d7\u30ea\u3068\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u306e\u8a2d\u5b9a]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002 3. StoreC [&hellip;]","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,21,27,25],"tags":[55],"class_list":["post-184","post","type-post","status-publish","format-standard","hentry","category-setting","category-faq","category-uninstall-faq","category-uninstall","tag-uninstall"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":24,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/184\/revisions"}],"predecessor-version":[{"id":6444,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/184\/revisions\/6444"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}