{"id":172,"date":"2023-10-01T15:41:15","date_gmt":"2023-10-01T06:41:15","guid":{"rendered":"https:\/\/ma.groovymedia.jp\/help\/?p=172"},"modified":"2025-08-18T23:13:42","modified_gmt":"2025-08-18T14:13:42","slug":"setting-support","status":"publish","type":"post","link":"https:\/\/storecrm.com\/help\/en\/setting_support\/setting-support\/","title":{"rendered":"Initial Setup Support"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/price\/plan\/\">Virtual Marketer Plan<\/a>For customers applying for plans other than (Standard Plan, Pro Plan, Plus Plan),<strong>One free implementation support meeting per store<\/strong>The Company is engaged in the following activities.<\/li>\n\n\n\n<li>Customers who apply for plans other than the Accompanying Plan (Standard Plan, Pro Plan, and Plus Plan) will be charged for the second and subsequent plans,<strong><a href=\"https:\/\/storecrm.com\/help\/en\/price\/plan\/\">Support and work tickets<\/a><\/strong>and contact us for further information.<\/li>\n\n\n\n<li><strong>For customers applying for the Accompanying Plan, support and work costs are included in the plan<\/strong>Therefore, there is no need to purchase a support\/work ticket.<\/li>\n\n\n\n<li>For initial setup support,<strong><a href=\"https:\/\/storecrm.com\/help\/en\/price\/plan\/\">Support and work tickets<\/a><\/strong>and provide the following information<a href=\"https:\/\/storecrm.com\/ja\/contact\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Support<\/a>Please send to<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">1. send the following information to support<\/h6>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Store Name:<br>Store URL:<br>What is your preferred setting (be specific):<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h6 class=\"wp-block-heading\">We will apply for collaborator access to you.<\/h6>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">3. the customer must approve the application.<\/h6>\n\n\n\n<p><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">We will set it up for you.<\/h6>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>memo<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/help.shopify.com\/ja\/partners\/dashboard\/managing-stores\/request-access\" target=\"_blank\" rel=\"noreferrer noopener\">Collaborator Access<\/a>is the ability to use a collaborator account to access a client's store directly from their own partner dashboard or through the Shopify app.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.shopify.com\/ja\/partners\/dashboard\/managing-stores\/request-access\" target=\"_blank\" rel=\"noopener\" title=\"\">Collaborator Access<\/a>For information on how to apply for a<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<pre class=\"wp-block-verse has-small-font-size\"><strong>Related Pages<\/strong><\/pre>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storecrm.com\/help\/en\/setting\/install\/install\/\" data-type=\"post\" data-id=\"109\">Installing StoreCRM<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"1. send the following information to support Store name : - Store URL : - Desired configuration (be specific) : [...].","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"[]"},"categories":[20],"tags":[47,49],"class_list":["post-172","post","type-post","status-publish","format-standard","hentry","category-setting_support","tag-setting-support","tag-initial-setting"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":21,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/172\/revisions"}],"predecessor-version":[{"id":4471,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/posts\/172\/revisions\/4471"}],"wp:attachment":[{"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/media?parent=172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/categories?post=172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/storecrm.com\/help\/en\/wp-json\/wp\/v2\/tags?post=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}